Category: Blog 

All-in-One Parasite Prevention: New Product Announcement!

Hello CSAH family!

Just a friendly update that the highly anticipated all-in-one parasite prevention – Simparica Trio – is now ready for pickup! This easy-to-use product is a tasty monthly tablet that will provide your dog* with effective and essential protection against a broad range of parasites:

  • Fleas 
  • 5 common tick species in North America 
  • Heartworm
  • Intestinal worms (roundworms and hookworms)

*Simparica Trio is specifically formulated for dogs. For cats who go outdoors or for families with both dogs and cats, we advise Revolution Plus which provides the same broad spectrum coverage for our feline friends. 

Give us a call at 905-771-9855 to order your supply! And new for 2020, delivery is available!

First doses should be administered around June 1st, 2020.


Heartworm Testing During CODI-19

Heartworm testing is an important part of your pet’s healthcare. However, due to the COVID-19 restrictions from the Ontario government, we will need to temporarily postpone this year’s testing until the regulations have lifted.  We will still be able to dispense Simparica Trio to start on June 1 for those pets who are due for testing this year, but the initial number of doses may be reduced until we can move forward with testing again.



We are happy to pass along an extra benefit available this year! When you pick up your Simparica Trio product, you will be automatically eligible for a rebate of $25 – $40!  See below and click the image for more info.


Contact us by phone or email to order your pet’s parasite preventatives, and ensure that your entire family is protected! As always, let us know if you have any questions.

Introducing: Telemedicine

We’re not sick, but there’s some serious puppy fever going around the office these days! ❤️Molly and Coco both enjoyed their visits this week, and especially their treats at the end!


Telemedicine Appointments

Just a friendly reminder that we are offering Telemedicine appointments. This means we can conduct your pet’s appointment via 2-way video chat as opposed to coming to the clinic in person. If you would like to book a Telemedicine appointment (or for more details), please give us a call and request this option.


Affordable Pet Care Just Got Easier

We know that these unpredictable times come with their share of financial struggles, that’s why we have a new payment plan option available to help you care for your pet without having to worry. We’ve teamed up with Scratchpay to offer simple transparent payment plans for financing your veterinary fees. No prepayment penalty, instant approvals, and plans as low as 0% APR.

Because difficult financial decisions shouldn’t have to be difficult. Find out your options today by clicking the link below, and feel free to give us a call if you have any questions.


Reminder: Parasite Prevention

At this time of year, it’s crucial to protect your pet from parasites. Make sure you check your pet every day for fleas and ticks, and contact us to order your preventative products if you have not yet!


Thank you for your continued support and understanding in these difficult times. We will get through this together. Feel free to call or email us if you have questions or concerns. 905-771-9855

COVID-19 and Your Pets: Everything You Need to Know

If you have any questions about your pet, or if you suspect they are showing symptoms, please do not hesitate to call us immediately at 905-771-9855.

As of April 7th, 2020, the research suggests that pets are overwhelmingly safe. However, being a new virus, we haven’t had a long time to study it and the conclusions are not 100%. These findings may change as we learn more. Here’s what we know so far:

1. Can Humans Pass the Coronavirus to Pets?

The risk is currently assessed as LOW.

There is very little evidence worldwide that pets can contract the virus let alone show symptoms. The handful of cases of animal testing positive for SARS-COV-2 spotted so far worldwide are inconclusive.  However, if pets do get it, it’s due to human hosts primarily.

The exception would have to be Ferrets and to a lesser degree cats. There is some evidence they can become infected as they share similar traits in their lungs with humans but the evidence is inconclusive.

2. Can Pets Pass the Coronavirus to Humans?

The risk is currently assessed as LOW.

This virus is thought to originate from bats but has developed into more human to human transmission.  There is no evidence currently that pets can pass it to humans either from having the virus themselves or acting as a carrier to the virus (on their fur for example) but that doesn’t mean it cannot happen. To date, this is a theoretical risk only.

3. Can Pets Pass the Coronavirus to Other Pets?

The risk is currently assessed as LOW.

There has recently been a case of a tiger who contracted the disease from a zoo employee and a few other tigers in her area who also started showing symptoms.  The likelihood is that they all caught the virus from the same human source, but researchers cannot 100% rule out transmission from the known positive case (only 1 tiger was officially tested).  So far this has been the only known potential animal to animal transmission.

4. How Should I Disinfect my Pet?

First, do not use any household chemicals or disinfectants. This can hurt them. The only way is to bathe them properly as if they were muddy – with pet approved shampoo.

5. Can I Take Them for Walks?

Of course! But please respect social distancing for them as well as yourselves. Outdoor cats should be kept indoors for the time being.

6. How Do I Keep My Pet Safe?

The primary measures to manage these potential risks are following basic public health prevention guidance for preventing zoonotic disease transmission, including:

• Respect social distancing rules for pets from other animals not in your household as well.
• Wash your hands before and after touching an at-risk animal or their food/supplies, and after cleaning up after them; do not touch your face with unwashed hands (consider wearing gloves).
• Wear protective outerwear to prevent contamination of your clothes if meeting unknown animals.
• Regularly clean and disinfect any surfaces or objects the animal touches; see Health Canada’s approved list of disinfectants.
• Minimize the animal’s contact with people and other animals
• Bathing or wiping down animals with a pet-friendly product could theoretically help to reduce any possible fur contamination, although there is no evidence to demonstrate effectiveness.

And Please Also Consider:

1. Maintain good hygiene practices, always washing hands before and after handling animals, pet food and supplies.

2. Keep all of our pets away from infected people, as you would with any other household members.

3. If you or a family member are/become infected, limit interaction with pets as much as possible. Avoid all direct contact with your pets – including petting, snuggling, kissing, being licked, or sharing food while symptomatic.

What to do if your pets exhibit flu-like symptoms:

If you are concerned or notice any sudden changes in your pet’s health, contact us immediately and keep them indoors until your scheduled appointment. Signs of illness in cats and dogs can be associated with various common viral and bacterial infections that are not transmittable to humans, so there is no need to panic. Give us a call at 905-771-9855 and we can answer any questions or concerns you may have.

Apart from maintaining good hygiene practices, pet owners do not need to be overly concerned.

We are here for your pets and will plan to remain open for as long as possible during the weeks ahead. However, we also want to ensure the safety of our staff and clients.

Thank you for your understanding and cooperation.

COVID-19 and Tick Season Risks

One of the unexpected side-effects of the current healthcare situation is that pet owners are home more than usual, and going for longer walks with their pets. While dogs are likely over-the-moon about this extra time outdoors, there are some other creatures that are taking advantage of this as well. 

The mild weather we’ve been having is one of the prime temperatures for adult ticks. That, combined with the extra wildlife taking back the streets (skunks, raccoons, foxes, coyotes, and even deer), is producing one of the most active weeks that we’ve seen for ticks in recent memory.

Don’t Let Ticks Catch You by Surprise

Lyme disease in particular has been an increasing concern around the GTA, so we recommend tick and flea prevention medications for at least 9 months of the year (and potentially year-round) to protect against the diseases they carry.

There are now several product choices available. If you have not yet picked up tick prevention for your pet this year, call or email us to arrange to have some reserved for your pet as soon as possible, to ensure that they are protected.

Extra Information for Cat Owners: Cats are generally less likely to contract tick-borne diseases, however families with outdoor cats and families with both dogs and cats have an increased risk. Also, make sure to NEVER use a dog tick prevention product on a cat – they can be toxic. Ask us about tick preventives made specifically for cats.


Jemma in for a tick removal! Luckily her owners caught it quickly!


Insider Preview!

Starting this heartworm season (June 1st) there is a new all-in-one product on its way! Simparica Trio will be available later this spring, and offer protection against fleas, ticks, heartworm, roundworm and hookworm. Stay tuned, more details to follow!  Give us a call to reserve your medication!

Tick Season Is Upon Us!

REMINDER: Tick activity is temperature-driven, not seasonal.

Hello pet parents! Did you know that spring is one of the absolute worst times of the year for ticks? Whenever the temperature climbs above 0℃, ticks are starting to wake up…. starving and looking for a meal. In fact, they are bloodthirsty and have their eyes on any dogs, cats or warm-blooded mammals (including humans) wandering around. Lyme disease in particular has been an increasing concern around the GTA, so it’s important to prevent ticks and fleas and the diseases they carry.

Cats are generally less likely to contract tick-borne diseases, however families with outdoor cats and families with both dogs and cats have an increased risk. In addition, ticks can migrate from pets to people, so everyone in your family can be at risk! There are now several product choices available, and depending on their environment and risk, we can recommend the correct product for your pet’s individual needs. Determining the diseases present in your area, annual testing for these diseases, and taking extra precautions outdoors are always recommended! Simply call, email or visit us to pick up your pet’s tick preventatives to ensure that they and the rest of your family are protected.

Insider Preview:  Starting this heartworm season (June 1st) there is a new all-in-one product on its way! Simparica Trio will be available later this spring. When ordering your tick prevention products, please let us know if you would like to be put on our waiting list and you will be first in line when the new product arrives! Stay tuned, more details to follow!!  Give us a call to reserve your medication!


Meet Our Newest Client Care Specialist!

Jasmine is a single mom of 2 boys, and 2 feline fur babies. She has always had a love for animals, bringing strays home and taming feral cats when she was a kid. Jasmine knew she wanted to enter the field of animal medicine after volunteering with the Ottawa Humane Society for 2 and a half years. She moved to Toronto in 2017 and began working in a sales position, but knew her true love was working with animals. We are thrilled to have Jasmine join our front desk team and help her fulfill her dream of being around animals and their owners, and learning about the world of animal health care. 🐶🐱 Welcome to the family Jasmine!

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