Need a prescription refilled for any of your pets? Please read carefully, as our Policy has recently changed.

  • Refilling prescription medications requires authorization by your pet’s veterinarian (who may not be in the clinic all days of the week) and some medications need to be special-ordered.  As such we require at least two (2) business days notice for processing any refills.
  • Refills may be requested in person, over the phone (905-771-9855), or via email (
  • When requesting a refill, please provide the exact name of the medication and the quantity requested.
  • Please check all of your pet’s medications, and submit as many refill requests at one time.