We are happy to announce that we have been given the go-ahead to start seeing all of our patients again! We will still focus on safety first by maintaining our social distancing and sanitation protocols, and keeping the office doors locked at all times. We will continue with drop-off appointments for the foreseeable future, and telemedicine appointments (phone calls or video consults) will continue to be available as well.
Rescheduling Routine Appointments
We are in the process of reviewing and reassessing our list of pets who have had their appointments postponed over the past 2 months. This includes all routine procedures, surgeries (spays, neuters, dental cleanings), annual exams, vaccines, and bloodwork.
We will be evaluating each pet on a case-by-case basis, scheduling those who are the most overdue and/or urgent first. We will contact clients directly to schedule their pet’s new appointment, but please feel free to reach out to us with any concerns or questions. 905-771-9855
Delivery Service
Our NEW delivery service will remain available to the Thornhill and surrounding area, operating on Tuesdays and Thursdays. Clients must call us in advance to place their orders and pre-pay for medications, food and other retail products.
Radius and Delivery Charges:
- Within Dufferin/Highway7/Yonge/Steeles = $6.00 per delivery
- Within Keele/Rutherford/Bayview/Finch = $9.00 per delivery
Tips on How to Continue Keeping Your Pets Safe
1. Maintain good hygiene practices, always washing hands before and after handling animals, pet food and supplies.
2. Keep all pets away from sick or at-risk people, as you would with any other household members.
3. If you or a family member are/become infected, limit interaction with pets as much as possible. Avoid all direct contact with your pets – including petting, snuggling, kissing, being licked, or sharing food while symptomatic.
We will be resuming our normal weekly operating hours starting next week, but please note that we will remain closed on Saturdays for the time being. We are looking forward to catching up with everyone soon! Stay safe!