Drop off Appointment

Drop Off Appointments - What to Expect

• When arriving for your pet’s appointment, please call us at (905) 771-9855 to let us know you are here. You will be advised at that time about bringing your pet(s) to the front entrance.

• A staff member will meet you at the door and collect your pet to bring them inside for their visit. Please ensure all cats are in carriers and dogs are on proper leashes.

• We will perform the examination and the doctor will call you with an update to provide all pertinent information about the visit and discuss any treatments as needed.

• Any treatments/diagnostics will be performed and we will call you when your pet is ready to be discharged. We will then bring your pet back to you outside the door.

• Payment can be processed over the phone using a credit card or outside the hospital with our wireless machine.